Privacy Policy

Privacy Policy for [AtelierDIX LLC]

Last Updated: [2024-01-12]

Welcome to AtelierDIX LLC. We are committed to protecting the privacy and security of our customers and site visitors, including those who use our membership area. This policy outlines how we collect, use, protect, and share personal information gathered through our website.

AtelierDIX LLC (Limited Liability Company) (hereinafter together referred to as the "Company") aims at creating an environment in which customers around the world can readily obtain Japanese products. Our commitment to protecting the privacy and security of our customers and site visitors, especially in our membership area, is aligned with the principles of Japan's Act on the Protection of Personal Information (APPI). This policy outlines our practices in collecting, using, protecting, and sharing personal information.

1. Information We Collect:

Personal Information: Such as Name, e-mail address, address, phone number, member ID, gender, nickname, pen name, date of birth, occupation, job title that can be used to identify the specific individual due to its inclusion of a name, date of birth, or other description contained in such information (any and all matters written, recorded or otherwise expressed using voice, movement or other methods in documents, drawings or electromagnetic records, etc., provided during account creation or purchase.
Payment Information: Credit card details, payment history.
Browsing Information: Website interaction data, viewed products, purchase history.
Information that contains individual identification codes.

2. How We Use Your Information (APPI Article 15 & International Norms):

The Company shall not use personal information in a manner that may encourage or induce illegal or unjust acts.

To process transactions and deliver products globally.
For customer service.
To improve our website and offers.
For marketing, Advertisement and sales solicitation (including those via electronic mail) of the products, etc. of the Company and third parties.

Sales of products, rights, digital content and services (hereinafter referred to as the "products, etc."; this shall include financial products, etc.) of the Company and third parties
Running of campaigns, prize planning and questionnaires
Simplification of work operations such as member registration for Customers to use services requiring member registration provided by the Company and its group companies (meaning the parent company, subsidiaries, and equity method affiliates of the Company, and subsidiaries and equity method affiliates of the Company’s parent company; the same shall apply hereinafter)
Notification (including notification via electronic mail) of matters necessary for the operation of this website）
Transmission of e-mail magazines
Packing and shipping operations of the products, etc.
Billing calculation and billing
Provision of services such as points, coupons and mileage (hereinafter referred to as "points, etc.")
Posting of submitted information
Inquiries and after-sales services
Research and analysis of marketing data and development of new services
Preparation of statistical data
Execution of operations when the Company handles personal information under contract for another business entity, etc.
Exercise of rights and performance of obligations under contracts and laws and regulations
Consideration of business alliance

3. Consent and Contractual Necessity:

Entering into a contract for our services is contingent upon your consent and provision of requested personal data.
Failure or refusal to provide necessary personal data may limit your ability to use our services.
You have the right to withdraw your consent at any time, understanding it may affect the availability of our services.

4. Sharing of Information (APPI Article 23 & GDPR):

We do not sell or trade your personal information. Trusted third parties may assist in website operation, business conduct, or customer service.
Anonymized visitor information may be used for marketing or advertising.

5. Disclosure/Revision/Deletion of Personal Information:

We will process requests for disclosure, revision, addition, deletion, discontinuation of use, elimination, or cessation of provision to third parties of personal information in accordance with relevant laws and regulations.
Requests that do not meet legal requirements may not be fulfilled.

6. Method of Accepting Requests for Disclosure of Personal Information:

Requests should be made using the specified form and procedures set by the Company.
For disclosure requests, include the predetermined fee and, if requesting in writing, the document delivery postage.

7. Data Security (APPI Article 20 & GDPR):

Implementing robust security measures to protect your personal information.

8. Cookies and Tracking Technologies:

Usage of cookies to enhance user experience, compliant with international standards.

9. Third-Party Links:

Occasional third-party products or services with independent privacy policies.

10. User Access and Choice (APPI Article 30 & GDPR Rights):

You may correct, update, or delete your personal information in account settings.

11. International Data Transfers:

Your information may be transferred and processed outside Japan, in compliance with relevant data protection laws.

12. Compliance with Legal Authorities (APPI Article 25 & International Laws):

We may disclose personal information when required by law.

13. Changes to our Privacy Policy:

Changes will be posted on this page, compliant with APPI and international data protection laws.

14. Compliance with Laws and Regulations Pertaining to the Protection of Personal Information:

Our Privacy Policy may be updated to reflect changes in laws and regulations related to the protection of personal information.
Revisions may also be made to enhance the protection of personal information.
Any updates or changes to this policy will be posted on our website, ensuring our customers are always informed about how their personal information is used and protected.

15. Handling of Anonymized and Pseudonymized Information:

Anonymized Information:
As of now, our company does not generate anonymized information (defined as anonymously processed information under the Act on the Protection of Personal Information). If in the future we create anonymized information or provide it to third parties, we will adhere to our internal Rules for Handling Anonymized Information and ensure rigorous safety management measures in compliance with the law.
Pseudonymized Information:
Should we create or collect pseudonymized information (defined as pseudonymously processed information under the Act on the Protection of Personal Information), its use will be limited to statistical data analysis. We will implement appropriate safety management measures in line with personal information protection laws and regulations. We commit to not providing pseudonymized information to third parties, except as permitted under these laws and regulations.

16. Security Measures:

Personal information provided through our website is to protect against unauthorized third-party access.
Data Protection Practices: We maintain stringent controls over personal information based on our established management standards. This includes implementing firewalls, antivirus measures, and other actions to prevent unauthorized access, loss, destruction, alteration, leakage, and infection of personal information.

17. Cookie Policy:

a. Use of Cookies: Our website utilizes cookies, which are small data files stored on your device to retain certain information temporarily. These cookies help in identifying you when you revisit our website. Please note that disabling cookies in your browser settings may limit your access to some of our services.
b. Advertisement and Third-Party Cookies:
Our advertisements may appear on various websites through third-party services like Google. You have the option to opt-out of Google's use of cookies by visiting their advertising opt-out page. Similarly, you can opt-out of third-party cookies through the Network Advertising Initiative opt-out page.
c. Google Analytics:
We use Google Analytics to enhance our website performance and service. The data collected by Google Analytics, which includes website usage statistics, does not identify individual users. This information is managed according to Google Inc.'s privacy policy.
To prevent our use of Google Analytics for your data, you can install the "Google Analytics Opt-out Browser Add-on" from Google's download page and adjust your browser add-on settings. Disabling Google Analytics will affect all websites, not just ours, but can be re-enabled by changing the settings.

For more information:

Google Analytics Terms of Service

Google Privacy Policy

Google Analytics Opt-out Browser Add-on

18. Retention of Personal Information:

Personal information will be retained only as long as necessary for the purposes outlined in this policy.
In cases where laws and regulations mandate longer retention periods, we will comply with such legal requirements.

19. Provision of Personal Information:

We adhere to legal standards for protecting personal information and will not disclose or provide personal information in an identifiable form to third parties without consent, except as required by law.
Personal data may be transferred to third-party payment service providers or business partners when necessary to prevent illegal activities such as money laundering.

20. Collection and Use of Personally Associated Information:

We may collect personally associated information such as browsing data, location information, age, gender, device/OS/network preferences, interests, and purchase history.
This information is gathered from business operators handling such data, including access analysis, advertising, and affiliate service providers. c. The purpose of collecting this information includes compiling statistical data, service improvement, and advertising.

21. Sharing of Personal Information Within Group Companies:

a. Personal information may be shared with our group companies, including new entities that become part of the group after establishing this policy.
b. Types of Data Shared: This includes the same categories of personal information as outlined in Section 1 of this policy.
c. Purpose: The shared use within our group companies is for the same purposes as stated in this policy.

22. Transfer of Personal Information to Third Countries:

In cases where personal data is transferred to countries not recognized by the European Commission as having adequate data protection (without an “adequacy decision”), such transfers will be based on agreements that meet EU requirements for data transfer outside the EU.
Given our global business operations, appropriate measures in line with personal information protection laws will be taken for international data transfers.

23. Provision of Personal Information to Business Operators Outside Japan:

a. We may provide personal information to overseas business operators for advertisement distribution and analysis services, aimed at delivering more relevant ads and understanding, analyzing, and improving our services.
b. For information on how these operators protect personal information and their respective country’s data protection systems, please refer to:

Meta Platforms, Inc. (Facebook): United States of America (State of California)

Google LLC: United States of America (State of California)

24. Information Provision to Business Partners:

a. We are not responsible for the independent collection and use of personal information by websites linked from our site, including third-party services accessible through our website.
b. Customers are advised to review the privacy policies of each linked website.

25. Disclosure/Revision/Deletion of Personal Information:

We will process requests for disclosure, revision, addition, deletion, discontinuation of use, elimination, cessation of provision to third parties, notification of purposes of use, withdrawal of consent, and disclosure of third-party records, in accordance with personal information protection laws.
Requests not meeting legal requirements may not receive a response.
Method of Accepting Requests for Disclosure of Personal Information:
a. Requests for disclosure, revision, addition, deletion, discontinuation of use, elimination, or cessation of provision to third parties should be made using our specified form and procedures.
b. For disclosure requests, include the predetermined fee and, if requested in writing, document delivery postage.

27. Controller and management of personal information

The controller of personal information held by the Company is AtelierDIX LLC (the company registered in Japan under registration no. 7-2900-0301-4243). The Company is responsible for managing personal information. Any enquiry, please contact us via e-mail: atelierdix.info@gmail.com or info@atelierdix.com

28. Opinions, complaints, and objections as to the Privacy Policy

For inquiries about this Privacy Policy and the handling of personal information, please contact the following: Room 403, 1-1 Nishikoen, Chuo Ward, Fukuoka City, Fukuoka

29. Policy Updates and Revisions:

Our Privacy Policy may be updated periodically to reflect changes in relevant laws and regulations concerning personal information protection or to enhance how we safeguard personal information. Whenever updates are made, the revised policy will be posted on our website.

Detailed Information on Data Collection and Usage

Article 1: User Information Collection and Purpose

Device Information: OS name, model name, user agent - Collected automatically through the application to provide and improve services.
Activity History: Captured automatically or via user input to enhance application functionality.
Purchase History: Gathered automatically for service provision.
User Registration Information: Used for user registration on Android and editing user information on iOS and Android, collected via user input.
Login Credentials: To facilitate member authentication, collected through user input.
Membership Information: For member authentication via Facebook, Apple, and Yahoo (specific to Android and certain regions), collected through user input.
Device Token: For sending PUSH notifications, automatically collected.
Cookies: To improve application and service experience, collected automatically.
Diagnostic Information: Automatically collected to improve the application.

Article 2: Consent Users must read and consent to this Application Privacy Policy and Terms of Use before using the services. The policy is published and deemed effective upon posting. Review is recommended prior to application installation.

Article 3: User Involvement Deleting (uninstalling) the application immediately ceases user information collection. Withdrawal from services results in retention of collected data as unidentifiable statistical data.

Article 4: External Data Transfer and Third-Party Provision User information is transferred to a controlled server. For application quality improvement, we utilize modules from Google Inc. (Firebase Analytics, Firebase Crashlytics) to anonymously collect activity history and device information.

Article 5: Service Termination and Information Handling Uninstalling the application leads to immediate deletion of collected data from the device. Service termination (withdrawal) requires a separate procedure.

Article 6: Links to Privacy Policy For our comprehensive Privacy Policy, visit Company’s Privacy Policy. In case of discrepancies, this Application Privacy Policy prevails.

Article 7: Contact for Inquiries For inquiries about user information handling, refer to our Personal Information Protection Policy (Privacy Policy).

Article 8: Changes to this Application Privacy Policy

Changes may occur in response to legal and regulatory updates.

User information transfer purposes and destinations may change with application updates. Review of this Privacy Policy is advised when upgrading the application.